How to do the Customer Development?

UX Mapping Methods Compared: A Cheat Sheet

Designing and developing a product often involves a large team of people with different backgrounds and experiences who must be on the same page about the project goals, the user needs and behaviors, and even the component processes involved. This common understanding is often built with visualizations (commonly referred to as mappings).

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Empathy Mapping: The First Step in Design Thinking

As UX professionals, it is our job to advocate on behalf of the user. However, in order to do it, not only must we deeply understand our users, but we must also help our colleagues understand them and prioritize their needs. Empathy maps, widely used throughout agile and design communities, are a powerful, fundamental tool for accomplishing both.

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Eric Migicovsky - How to Talk to Users

YC Partner Eric Migicovsky outlines a framework for asking questions and collecting feedback from your users.Transcript and lecture slides here: https://www....

kutt.it

The Mom Test by @robfitz - 1.06.pdf

kutt.it

The Mom Test

kutt.it

4 Steps to Create a User Persona for Product Management (With Examples!)

So you want to build a digital product? History tells us that to create a successful product, you need to be building it for someone. A product with no customers is like a floppy disk in the 21st century...useless. That's why good Product Managers have a set of tools, including user personas, to keep development teams customer-focused.

productschool.com

UX Design Challenges

A set of real-world challenges to practice crucial UX design skills. Train yourself in product design and take away portfolio-worthy deliverables.

uxtools.co

Understand Your Customers - Techstars Entrepreneur's Toolkit

Build What Customers WantRun Empathy InterviewsEmpathy in ActionPrepare for Your Empathy InterviewsAsk Effective QuestionsFind the Job to Be DoneUnderstand Your Customer With ExperimentsCreate Customer DemandCustomer Interview Q&A Let's get started

toolkit.techstars.com

Quantitative Concept Testing

How We Bring Users Into Product Decisions Before We Even Start Designing

medium.com

UX Research Cheat Sheet

User-experience research methods are great at producing data and insights, while ongoing activities help get the right things done. Alongside R&D, ongoing UX activities can make everyone's efforts more effective and valuable. At every stage in the design process, different UX methods can keep product-development efforts on the right track, in agreement with true user needs and not imaginary ones.

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UX Mapping Methods Compared: A Cheat Sheet

Understand similarities and differences among empathy maps, customer journey maps, experience maps, and service blueprints.

www.nngroup.com